About us



“Where do you ship?”

We currently offer worldwide free shipping .

"Do you offer express shipping?":

Yes, we offer express shipping options for select regions. During checkout, you can choose the expedited shipping method that suits your needs. Please note that additional fees will apply for express shipping.

“How long does shipping take?”

Our standard shipping typically takes 14-21 business days. Express shipping takes 7-14 working days.

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track the progress of your shipment.

“How do your sizes run?“

We recommend checking our size chart for accurate measurements and fit guidance. In addition to it, you will find individual size chart under each product.

“What is your return policy?”

1.If you receive a product that has a defective fabric we will gladly exchange it for a new one or refund money .

2.If you order an item that is not your size size we can exchange it for the correct one, subject to availability. ( read below NOTE!)

3. “Sale” , “Discounted items” , as well “some items due to hygiene reasons” are not eligible for exchange or refund .

Note! We strive to provide excellent customer service. In the case of an exchange or return where there is no defect or error on our part, the client is responsible for covering the associated costs. This includes shipping fees, return shipping costs, or any additional fees incurred during the process. We kindly request our valued customers to thoroughly review product details, sizing charts, and specifications before making a purchase.

If you have any questions or concerns, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience is as seamless as possible.

“What payment methods do you accept?”

We accept major credit cards, including Visa, Mastercard, and American Express, as well as PayPal for secure and convenient payment.

“Do you offer payment plans or installment options?”

Currently, we do not offer payment plans or installment options. We accept major credit cards and online payment platforms for secure and convenient transactions.

“How should I care for delicate fabrics?”

Delicate fabrics require special care. We recommend hand washing or using the delicate cycle in cold water, and laying the item flat to dry. Avoid using harsh detergents or bleach. Some fabrics may require dry cleaning .

“How can I contact your customer support?”

For any additional questions or concerns, please email our customer support team at

Our team is here to assist you.

“What are your customer support hours?”

Monday through Friday, from 9 AM to 5 PM (local time). We strive to respond to all inquiries within 24 hours, excluding weekends and holidays.